Dear all, recently, my students just purchased the one with student license; however, after payment there is
no response (i.e., email) from the purchase system, and thus they did not receive any information from the
purchase system. Although the bank agent informed them that the seller has not yet charged the fee. Anyone
encountered the same scenario?
2020/08/04 05:26:53 CEST
If you have registration issues, you should be able to get help from Digital River GmbH, since they sell the product on behalf of BaKoMa. You can get
support from them by going to https://www.digitalriver.com and clicking on "Contact Us" at the bottom.
If you try this, let me know—I'm curious if it helps.
2020/08/04 05:27:44 CEST
Sorry, I meant "purchase or registration issues" rather than "registration issues".
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